EMAIL SPIEL
Hi,
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It is my pleasure to assist you with the ...
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We appreciate you getting back to us! I understand that you would like to know about the ...
Furthermore, thank you for providing the transaction details.
Since you mentioned here, , may I ask how would you like us to proceed?
When I have the answer I'll be able to continue working on your case, If you have any questions, please let me know. It will be a pleasure to continue working with you.
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Regards,
Epic Games Player Support
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Hi again,
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Thank you for contacting Epic Games!
We would like to ask some necessary details from you with regard to your ...
If you wish to proceed with the email support, please include as many details as possible.
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I hope this information was helpful for you, and feel free to contact us anytime if you have any additional questions!
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Have a great day and stay safe!
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Regards,
Epic Games Player Support
CHAT SPIEL
Hi! Thank you for contacting Epic Games, how can we assist you today?
Thank you for letting us know about your concern, no worries, we'll make every effort to assist you on this matter.​
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(HOLD 2) Let me check it here for you. Kindly give me 3 minutes to put this chat on hold to look into it. Thank you!
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(HOLD 3) Still working on it --, please bear with me for another 3 minutes. Thank you so much!
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(HOLD 4) I still need time to investigate your concern here, please let me spare another 3 minutes of hold time, thank you!
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Thank you for your patience, upon checking here .
Alrighty, I hope I was able to help you with your concern. Thank you for contacting Epic Games, I hope you have a great day!
#I'm glad that I was able to help you with your concern, if you need any assistance in the near future, please don't hesitate to contact us again. Have a great day!
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> Hi! are we still connected? Are you still there? How is it going on your end? Is everything alright? Are we all set for now?
Hi, we noticed there hasn't been any activity. Are you still there and in need of assistance? I kindly request your response otherwise, the system will have to wrap up our chat. Thank you!
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Due to inactivity, the system will be needing to close this chat now. If you need further assistance or inquires, please do not hesitate to contact Epic Games, and we will be happy to assist you. Have a great day ahead!​​